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NORGE:

I Norge har du flere forskjellige fraktalternativer:

- FRI FRAKT (5 LPer eller mer)
- Lite brev A-POST (gjelder kun når du bestiller CDer, kassetter og / eller 7"EPer).
- Stort brev A-POST (gjelder 1-2 LPer, totalvekt 1 kg)
- Stort brev B-POST (gjelder 1-2 LPer, totalvekt 1 kg)
- Norgespakke (ALT over 1 kg)

NB! Siden denne nettløsningen kun regner ut ifra vekt og ikke størrelse (Postens satser er dessverre noe mer kompliserte), vil du i noen tilfeller ha mulighet til å velge feil fraktalternativ ("Lite brev" når du bestiller LPer f.eks.). Skulle du velge feil, vil du bli anmodet om å betale mellomværende før ordren kan sendes. Dette gjøres enkelt via en egen link i nettbutikken.

Husk at du kan bestille opptil 10 kg uten å betale noe mer enn vanlig Norgespakke (140 kr). Det kan derfor være lurt å samle opp til en større bestilling, evt. gå sammen med venner og kjente for å få mest mulig ut av portoen.

Det er kun Norgespakke-alternativet som inkluderer sporing.

Dersom du oppholder deg i Oslo, kan du unngå porto helt ved å velge alternativet "Pick up (Oslo only)". Du vil da bli kontaktet med informasjon om hvor ordren kan plukkes opp.

Husk at det er FRI FRAKT i hele landet dersom du bestiller 5 LPer eller mer, eller CDer for 30 euro eller mer!


REST OF THE WORLD:

You have several different shipping options:

- FREE SHIPPING on CD orders upwards of 30 euro (NO tracking)
(Please note that FREE SHIPPING will not appear as a menu option. But the shipping will automatically be deducted when ordering CDs worth 30 euro or more, when selecting UNREGISTERED CDs (free registered shipping is not available. You may select REGISTERED CDs when going for the FREE SHIPPING option but the CDs will be sent UNREGISTERED).

- UNREGISTERED CDs / tapes / 7"EPs (NO tracking, up to 2 kg)
- UNREGISTERED LPs / MLPs / 12"/10" EPs / Hoodies (NO tracking, up to 2 kg)
- REGISTERED shipping (any order, incl. tracking, up to 10 kg)

Please note that on orders exceeding 2 kg, REGISTERED shipping is the ONLY option.

Shipping rates include A-POST (Norway) / AIR MAIL (international) delivery. However, if you wanna save a buck or two and don't mind waiting a few extra days, send your order via the contact form and ask for B-POST (Norway) or SURFACE (international) delivery and we'll figure out the total for you. We would only advise this on bigger shipments though, as on smaller orders of just a CD/EP/MC or two there's hardly any difference at all.

NB! As this web store solution can only calculate shipping based on weight, and Posten (the Norwegian mail service) also takes size into account, you need to make sure you select the correct shipping option when opting for UNREGISTERED shipping. If you i.e. select UNREGISTERED CDs / tapes / 7"EPs and have ordered ONE OR MORE 10" / 12" / LP / MLPs or hoodies, you will be charged extra before your order can ship. If you go with REGISTERED shipping, the size of the order will have no effect on the shipping cost.

To make the most of the shipping cost, it can be a good idea to i.e. order with friends as the more you order, the less the shipping cost per item.

Please note that ONLY REGISTERED shipping includes tracking. Please DON'T ask for a tracking number if you have NOT ordered REGISTERED shipping. And yes, REGISTERED shipping is of course more expensive than UNREGISTERED shipping.

If you live or stay in Oslo and wish to avoid shipping, you may collect your order in person. Just select "Pick up (Oslo only)" when checking out. We will get in touch to set up a time and place to pick up your stuff.

FREE SHIPPING on CD orders upwards of 30 euro! Please note that CDs may ship without cases when free shipping is applicable.


GENERAL INFO:

Preorder items ship upon availability. We can never control 100% when an item will arrive, so have patience! Also, if your order includes both stock and preorder items, it will ship when everything is available (we will of course put aside the in stock items). If you want the in stock item(s) right away, you need to order them and the preorder item(s) separately.

Everything is packed safely in bubble wrappers (CDs) or vinyl mailers with extra corner protection, or double boxes on bigger orders. This is included in the weight calculation. However, shit may still happen, and in about 0.01 % of the cases, it does (see disclaimer).

Want to have your CDs shipped without cases? Order via the contact form.

Always make sure your correct name and address is included in every order!



WHOLESALE ORDERS

Labels / distros who want to order Duplicate / Demonhood releases wholesale, get in touch via the contact form.


PAYMENT

We currently accept three forms of payment:

1. Paypal

2. Creditcard

3. Bank transfer

Only options 1 and 2 are supported by the shopping cart though, for option 3 please place your order via the contact form. For international bank transfers there is an extra fee of apx. 2.5 euro.

NB: PREPAYMENT ONLY - ORDERS THAT HAVE NOT BEEN PAID AFTER 1 WEEK ARE CANCELLED.
ORDERS PAID WITH E-CHEQUE WILL NOT SHIP UNTIL THE E-CHEQUE HAS CLEARED.



DISCLAIMER


Duplicate Records claim no responsibility for lost, stolen or damaged goods due to missing or incorrect information given by the customer, or anything that occurs after orders have shipped.